Shipping & Return

1 . About shipping - What are the free shipping thresholds and how long does it take to receive my orders?

Due to the impact of COVID-19 , the free shipping threshold is A$300 and delay in delivering is expected. A delivery fee ( varies, depends on destinations ) will be charged for orders below the free shipping threshold.

All garments are sealed to minimize contact.

All items are non-refundable and non-exchangeable. 

Country
Australia
New Zealand
United State of America
France
Netherlands
United Kingdom
Germany
Belgium
Sweden
Czech
Poland
Japan
Korea
Vietnam
Indonesia
Thailand
Malaysia
Singapore
Hong Kong
Macao

 

**GST / Tax 

- Australian orders : GST is charged at check out for all Australian orders.

- All others : We do not charge GST when the delivery address is outside of Australia. However, you might be liable to pay GST, custom tax or other fees to authorities of your selected destinations/countries. 

2. Packaging and Gift-Wrapping Option

We ship our products to you with minimal packaging. However, a gift-wrapping option is also available. Simply select this option at check-out. (Note : The gift-wrap option is chargeable )

3. About refund - Refund policy

    For reasons of health and hygiene, we are unable to exchange or refund the following products:  Underwear/lingerie, unless they are faulty.

    Please click here to read our refund policy carefully  before starting a return .

     

    Still have more questions? Contact us.